Terms and Conditions

Cancellation Policy
For bookings made directly with Lakestone Lodge:

Cancellation within 365 days of arrival date: 10% forfeit of the total booking price

Cancellation within 7 days of arrival date: 100% forfeit of the total booking price

Bookings made through a 3rd party (eg Travel Agent, Booking.com), their cancellation policy will apply.

New Zealand and Australian Travelers:

If you can not make it to Lakestone Lodge due to NZ or Australian Covid-19 government restrictions we will reschedule at no charge or fully refund any deposit paid.

No shows will be charged the full amount of the booking.


Check In and Check Out

Check in time is from 3pm (ideally before 6:30pm in time for dinner at 7pm)

Check out time is 11am

We are more than happy to store luggage should you arrive before or depart after these times



Unfortunately, Lakestone Lodge cannot accommodate children aged 12 years and under unless the lodge has been exclusively booked

Maximum occupancy in a room is 2 adults

GST: rates include NZ GST of 15%