Cancellation Policy
As a small business, any cancellations greatly affect our operations and we ask you to be aware of this when you book.
- Individual room bookings: made directly with Lakestone Lodge:
- Cancellation within 48 hours of booking being made: no charge (deposit refunded).
- Cancellation within 7 days of arrival date: 100% forfeit of the total booking price
- Cancellation at any other time: 10% forfeit of the total booking price
- Exclusive Use Bookings: For any cancellation of bookings for the full lodge:
- Cancellation within 48 hours of booking being made: no charge (deposit refunded).
- Cancellation within 30 days of arrival date: 50% forfeit of the total booking price
- Cancellation at any other time: 10% forfeit of the total booking price
- Weddings: For any wedding cancellation including an elopement:
- Cancellation within 48 hours of booking being made: no charge (deposit refunded)
- Cancellation within 7 days of arrival date: 100% forfeit of the total booking price
- Cancellation within 30 days of arrival date: 50% forfeit of the total booking price
- Cancellation at any other time: 25% forfeit of the total booking price
- 3rd Party Bookings: For bookings made through a 3rd party, (eg Travel Agent, Booking.com), their cancellation policy will apply.
- No shows will be charged the full amount of the booking.
Please note that we highly recommend that you book travel insurance in case of an unexpected cancellation.